Exceptional Customer Service
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Exceptional Customer Service
Tony Hollinger
Product Description:
Although most successful businesses understand the value of good customer service, we find ourselves in an
interesting era where high sales volume, product shortages, and lack of available workers seem to have lowered the
standard of excellence. Has the environment around us also affected our company? Do we have a company culture
that models, expects, and empowers the entire staff to exceed customer expectations? What is our definition of
exceptional customer service in 2022?
