Exceptional Customer Service
Tony Hollinger
8749 / Pennsylvania Business Seminar 2022 / Biblical Principles of Business and Work
Although most successful businesses understand the value of good customer service, we find ourselves in an interesting era where high sales volume, product shortages, and lack of available workers seem to have lowered the standard of excellence. Has the environment around us also affected our company? Do we have a company culture that models, expects, and empowers the entire staff to exceed customer expectations? What is our definition of exceptional customer service in 2022?
