Building Customer Relations

Daniel A. Troyer

6546 / Ohio Business Seminar 2017 / Sales and Marketing

The service you provide should be to honor Christ and build trust in your customers. You can sell anything to anyone once, but the quality of your customer service will determine whether they return. In this session we will explore the key ingredients that contribute to forming a relationship of trust and loyalty through top-notch customer service. When done well, great customer service produces financial value for your customers and fosters a solid loyalty.