Organizing for Productivity

Ray Randolph

6683 / Pennsylvania Business Seminar 2017 / Business Operations

“Value” is what customers pay for. A key insight for operational success is learning to see which business activities add value and which ones don’t. The goal of organizing is to make the value-adding activities easier, and reduce activity that doesn’t add value. We look at several basic techniques for organizing: work-area, 5S, and visual controls.